easyJet has confirmed that the closure of its bases at London Stansted, London Southend and Newcastle will go ahead following the completion of its collective consultation process.
As a result flights due to operate to and from London Southend Airport from 1 September 2020 will be cancelled. We will also be cancelling some flights to and from London Stansted and Newcastle, however these airports will remain part of easyJet’s route network and so flights on a number of routes will continue to operate. These are:
Newcastle to Bristol, Belfast and Nice
London Stansted to Edinburgh, Glasgow, Belfast and Amsterdam
We understand the uncertainty this may cause our customers due to travel to and from these airports and we would like to reassure customers we are we contacting those whose flights are impacted with clear guidance on their options, which include:
Switch to another easyJet flight for free of charge*. Flights are currently available to book up to 30 September 2021, giving customers plenty of opportunities to fly with us at a later date. If customers still wish to travel to their destination at this time, they can also transfer to a flight to or from an alternative nearby airport and they can search for available alternative flights. Customers can search for available easyJet flights and rebook through Manage Bookings. If customers transfer their flight and need to make part of their rebooked journey via train, bus or hire car, to get to your destination, we will also reimburse these costs.** For more information on these options and changing plans, customers can visit our delays and cancellations page.
Claim a voucher for the full value of their ticket. The voucher is valid for 12 months from the date of issue and gives you the flexibility to book travel to anywhere when they are ready to fly. Customers can request a voucher online via Manage Bookings.
Request a refund, which customers can also do online via Manage Bookings.
We would like to apologise to customers for any inconvenience this may cause.
easyJet remains committed to its UK operations which remain its largest. The airline will continue operate at eight UK bases, serving over 490 routes and flying more than 52 million customers in the UK annually.
*Excludes route changes to/from Israel, Egypt, Jordan, Turkey, Morocco.
** Alternative transport must be under comparable transport conditions to your destination and you will be entitled to claim reasonable transport costs back. Please ensure you obtain an itemised receipt, for more information on how to claim back expenses or for further help please refer to our expenses page, alternatively, you can contact us.
ENDS