· COVID-19 insurance is included as standard as part of the new policy which includes business, gadget, and sports activity cover
easyJet has today announced a new travel insurance policy which includes COVID-19 cover as standard. The new partnership with insurance provider, Collinson Insurance, now also offers customers a host of dynamic insurance options, including dedicated COVID-19 travel cover.
The new travel insurance will cover customers who are diagnosed with COVID-19 ahead of a trip, providing the necessary rearrangements or refunds, as well as cover to customers for any required medical care if diagnosed with COVID-19 during their trip. Customers who are unable to return home due to being diagnosed with the virus are also covered for additional accommodation, necessary medical assistance, and the cost of returning home safely.
By including COVID-19 cover as standard, easyJet and Collinson want to give customers confidence to travel, knowing they will be supported should they test positive and experience COVID-19 related disruption, either before or during their trip. Customers wishing to purchase the new travel insurance can do so during the booking process on easyJet.com.
All travel policies come with core features that include cover for medical expenses, trip cancellation or delays, and lost or stolen baggage or money. Customers can also tailor their policy with a range of helpful optional extras and add-ons, including gadget insurance and sports activity cover. In the event of a medical emergency, the Collinson 24-hour assistance team are available to support easyJet customers whilst a new online claims process gives customers flexibility and choice if they need to claim.
In addition to COVID-19 travel insurance cover, easyJet has also partnered with Randox to supply customers convenient, reliable and affordable pre-departure PCR testing at preferential rates. The discounted tests are available at https://www.randoxhealth.com/covid-19-home-testing-kit/ by entering discount code easyJet2021 at the checkout.
Sophie Dekkers, easyJet’s UK Chief Commercial Officer said:
“The need for travel insurance is greater than ever before, so we know it will help bolster consumer confidence to book and travel, giving holidaymakers a much-needed reassurance for future bookings and possible COVID-19 related disruptions. We have also launched our enhanced Protection Promise meaning our customers can book with greater confidence knowing that if they are unable to travel, or their plans change, so can their flights.
“As we are looking forward to ramping up our flying programme as soon as it is safe to do so, we can now give our customers added peace of mind that they can book their much-needed holidays knowing they are fully protected should they test positive before they travel, while on holiday or if they have to cancel their trip altogether.”
Greg Lawson, Head of Travel Insurance at Collinson, commented:
“As many of us look forward to travelling again, whether for holiday or to visit friends and family, there may be some concerns and questions needing answers. Collinson is excited to partner with easyJet and help guide their customers through the travel restart and this new insurance is designed to give peace of mind, whilst also delivering great value and simplicity.
“We recognise that, even with progress in lowering infection rates and the rollout of the vaccine programme, we still need to include COVID-19 cover to support customers dealing with new challenges, both before and during their trip. We will continue to work with easyJet on enhancing the insurance product further, listening to customers and helping rebuild travel confidence in the months ahead.”
For more information and to book visit easyJet.com
ENDS
Notes to editors
For further information, please contact the easyJet Press Office on 01582 525252, log onto www.easyJet.com or follow @easyJet_Press on Twitter
About easyJet
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service.
easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 – more than 16 million travelling for business. The airline has over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Over 300 million Europeans live within one hour's drive of an easyJet airport.
easyJet aims to be a good corporate citizen, employing people on local contracts in eight countries across Europe in full compliance with national laws and recognising their trade unions. The airline supports a number of local charities and also has a corporate partnership with UNICEF which has raised over £14m for the most vulnerable children since it was established in 2012.
The airline takes sustainability seriously and is the first major airline to operate carbon neutral flights across its whole network. The airline is achieving this goal by offsetting the carbon emissions from the fuel used for all of its flights. The airline sees this as an interim measure until new technology becomes available to de-carbonise aviation. In the meantime, easyJet will continue to support innovative technology, operate efficiently and aim to fill most of its seats. Since 2000, we have improved our carbon emission per passenger kilometre efficiency by over one third and we have a target to reach a 38% reduction by 2022.
Innovation is in easyJet’s DNA – from our launch over 25 years ago when we changed the way people fly to the present day where we lead the industry in digital, web, engineering and operational innovations to make travel easy and affordable for our passengers.
The airline was named as Britain’s Most Admired Company of 2020 in the transport sector, retaining the leading position for a second year running. Britain's Most Admired Companies study is the longest-running annual survey of corporate reputation in the UK.
About Collinson:
Collinson is a global travel, insurance and assistance solutions provider. We deliver exceptional travel, assistance and insurance solutions to insurers and brokers to help protect and assist their customers.
Our customer benefit products include Priority Pass™, travel insurance, flight disruption assistance, international healthcare and travel risk management solutions. Other solutions include loyalty services, identity assistance, gadget, mobile phone, collision damage waiver, excess protection, event cancellation, warranty cover and more.
A privately-owned company, Collinson is the trusted partner to the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups in over 170 countries. Our clients include easyJet, Post Office, Saga, Cover Genius and Vhi.
