- Innovative real-time notifications give passengers timely and helpful information, tips and directions

- Currently available for passengers travelling through 14 major European airports

- More than 4.5million notifications sent to passengers in the last year

easyJet, Europe’s leading airline, is helping to make travel easier for millions of its passengers thanks to real-time, personalised notifications which, through its mobile app, directly inform the traveller when they need to go to the gate or which baggage reclaim belt to head for.

In the past year alone passengers who have signed up have received more than 4.5 million real-time notifications to help them travel through 14 European airports, including Amsterdam, Geneva, Milan Malpensa, Linate and Berlin Schoenefeld. Passengers travelling to and from London Gatwick, easyJet’s biggest base, are also provided with maps and directions to the departures area, bag drop and gate.  

Around 80% of easyJet’s passengers are currently able to use the Mobile Host feature (full list of airports below). The easyJet app is available for download for free on iPhone and Android and in order to receive the notifications, all passengers have to do is check-in to their flights on the app.  

James Millet, easyJet’s Head of Digital, commented:

“We’re pleased that our Mobile Host function is making our passengers’ journeys even easier and we’re receiving great feedback from people who are telling us that the timely and relevant messages make it easier to get through the airport.

“easyJet is delighted to work in collaboration with 14 of some of the most innovative airports across Europe who, like easyJet, are embracing technology to help make their passengers’ experience easier and more seamless.”

easyJet is leading the way in its digital offering with Mobile Host being just one example of how its award-winning mobile app is making travel easier for its passengers. As well as being able to check-in for flights, download mobile boarding passes and receive real-time information on a flight status, passengers can also scan in their passport details using their mobile phone camera, making it quicker and easier to check-in.

In November last year the airline also announced that it was the first airline in the world to collaborate with Flightradar24 to integrate live aircraft tracking to its iPhone mobile app, meaning passengers can view the exact whereabouts of the aircraft they are due to fly on in real time up to three hours before their flight. The same feature launches on Android later this month. 

ENDS

For further information, please contact the easyJet Press Office on 01582 525252, log onto www.easyjet.com or follow @easyJet_Press

Notes to Editors: 

Airports where easyJet’s Mobile Host is available: 

  • Amsterdam 

  • Belfast 

  • Berlin Schoenefeld 

  • Bristol*

  • Edinburgh 

  • Geneva

  • Jersey 

  • Larnaca 

  • Lille 

  • London Gatwick 

  • Milan Malpensa 

  • Milan Linate 

  • Newcastle 

  • Paphos 

*Baggage reclaim information currently not available at Bristol Airport. 

About easyJet:

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service.

easyJet flies on more of Europe’s most popular routes than any other airline. easyJet carries over 70 million passengers annually, of which more than 12 million are travelling on business. easyJet flies over 240 aircraft on more than 800 routes to over 130 airports across 31 countries. More than 300 million Europeans live within one hour's drive of an easyJet airport. 

easyJet aims to be a good corporate citizen, employing people on local contracts in seven countries across Europe in full compliance with national laws and recognising their trade unions. The airline supports a number of local charities and also has a corporate partnership with UNICEF which has raised over £7m for the most vulnerable children since it was established in 2012.  

The airline takes sustainability seriously. easyJet invests in the latest technology, operates efficiently and fills most of its seats which means that an easyJet passenger's carbon footprint is 22% less than a passenger on a traditional airline, flying the same aircraft on the same route.

Innovation is in easyJet’s DNA – from our launch 20 years ago when we changed the way people fly to the present day where we lead the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for our passengers.